Strategic Business Operations

SBS is a valued contributor to partner PS operations and a trusted advisor for key partner PS decisions. SBS’ offerings and their development over time are tied to the firm’s historic go-to-market strategy. From the beginning, most of SBS’ clients were original equipment manufacturers (OEMs) and systems integrators (SIs). For SBS’ product focused client base, PS was a secondary or derivative business. This makes PS difficult business across the entire PS business cycle; aligning PS strategy with corporate goals, recruiting and retaining talent, training, bench management, offering development, project oversight and management, and of course, technical fulfillment. Being a firm focused on professional services, SBS’ core competencies align with what SBS’ partners really need to thrive in the PS business. In response, SBS provides offerings to cover the entire PS business cycle.


Project and Program Management Office

SBS has demonstrated the capability to offer strategic guidance, lead programs and manage projects across a broad spectrum of technologies in every customer vertical.



Global Process Alignment

Optimizing process to most effectively drive business.



Tool and Process Development

Bringing best practices and best in class technology to bear for your services operations.



Business Operations Outsource

Cost effective, responsive and scalable teams executing seamlessly on behalf of your brand.


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